Contact information
For any product, order, shipping, return, refund, collaboration, wholesale, licensing, image use, cultural project, or general enquiry, please contact International Photo Group / IPG by email.
International Photo Group / IPG
Email: cs@internationalphotogrouphk.com
We usually respond within 2–3 business days. Enquiries received on Saturdays, Sundays, or public holidays may be handled on the next business day or later.
To help us assist you more efficiently, please include the relevant information in your email:
- Order number, if applicable
- Product name or SKU, if applicable
- A short description of your enquiry
- Clear photos, if your enquiry relates to damaged, faulty, or incorrect items
For brand collaboration, wholesale, licensing, publishing, image use, exhibition, cultural project, or corporate gifting enquiries, please mention the enquiry type in your email subject line.